The Waiver Provider Requests Consent
The Provider identifies the individual, reviews the form, obtains the appropriate signature, and confirms that the consent is complete.
Guardian Consent Resources
Understanding Our Consent Form
You may have recently received a consent form from your Group Home or Adult Day Training (ADT) Provider asking you to authorize the release of information to Orion Quality Consulting. We understand that consent forms can sometimes feel confusing or overwhelming. Our goal is to make the process as clear and comfortable as possible. The information you choose to share will be handled responsibly, respectfully, and in accordance with applicable privacy laws and regulations. This page explains why the consent form is needed, what you should review before signing, what happens after the form is completed, and who to contact if you have questions, would like to make a change, or decide to withdraw your authorization.
Important: Orion Quality Consulting works on behalf of the Provider as a Consultanting Agency.
We are not affiliated with APD, Qlarant, Medicaid, or any outside governing Agencies. Our main role
is to assist the Provider so they can focus on taking care of your loved one, and not get bogged down by paperwork.
Start with the relationship
Your Provider manages the consent process
The Waiver Provider receives the consent form and is responsible for giving it to the individual or Guardian. The Provider is also the first point of contact for questions about why the form is being requested, which records are needed, and how a decision may affect the Provider's process.
Consent permits information sharing
A completed consent allows the Provider to share the selected information with Orion Quality Consulting for the purpose described in the form.
Orion Quality Consulting supports the Provider
Orion Quality Consulting uses authorized information to perform consulting, reporting, planning, quality assurance, and related work assigned by the Provider.
What the form does
Consent authorizes access for a defined purpose
The consent allows Orion Quality Consulting to receive and use information selected on the form for the Provider work described in the consent. Information may be shared electronically, through paper records when necessary, or through conversations with the Provider.
The purpose is to allow Orion Quality Consulting to organize and analyze relevant information, prepare Provider work products, identify patterns or gaps, and support the Provider's own quality systems.
Information on the consent
What information may be requested—and why
The consent uses checkboxes so the requested categories can be identified. Not every category is needed for every assignment. The Support Plan is generally required because it establishes the individual's goals, services, preferences, and support needs for Provider planning and reporting.
| Information category | How it may support Provider work |
|---|---|
| Support Plans | Used to develop Implementation Plans and connect Provider work to authorized goals and supports. |
| Medical Reports | May provide relevant health information for reporting, safety awareness, or understanding support needs. |
| Medical Appointments | May be summarized in Quarterly Reports when relevant to the reporting period. |
| Medical Prescriptions | May be reviewed for auditing and to confirm that required prescription and medication information is current. |
| Incident Reports | May be referenced in Quarterly Reports or reviewed for patterns and Provider follow-up. |
| Behavior Plans | Help explain targeted behaviors, replacement behaviors, support strategies, and related documentation expectations. |
| Central Files | May be reviewed for auditing, completeness, and documentation organization. |
| iConnect | May be used for authorized Provider work involving APD's electronic information system. |
| Psychological Reports | Requested only when relevant to the assigned work or support context. |
| Academic or Program Records | Requested only when relevant to the assigned work or service context. |
Minimum necessary information
The requested information should relate to the work the Provider assigned. You may ask the Provider why a category is selected and whether the requested scope can be clarified or limited.
After the form is completed
What generally happens next
- The Provider confirms the form is complete and signed by the appropriate person.
- The Provider supplies the required consent, Support Plan, photograph, and other authorized records.
- Consent status is tracked, and documents are maintained in the assigned SharePoint location.
- Authorized Orion Quality Consulting staff use the information for the Provider work described in the consent.
- Completed Quarterly Reports and Implementation Plans are provided to the Provider through SharePoint.
- The Provider manages communication with individuals, Guardians, families, and other authorized parties.
Ongoing consent
Annual renewal, corrections, and revocation
Consent is managed on an annual cycle. Automated reminders support the renewal process, but the Provider remains responsible for obtaining and maintaining a current consent.
Annual renewal
Review the new form each year rather than assuming the categories, dates, or purpose are unchanged.
Correcting information
Contact the Provider if the individual's information, selected categories, dates, or records appear inaccurate or incomplete.
Changing or revoking consent
Send consent changes or revocation requests to consents@orionqualityconsulting.com and notify the Provider.
A change or revocation affects future access and work. It does not erase work already completed or records that must be retained under applicable business, legal, or contractual requirements.
Common consent questions
Answers to questions Guardians frequently raise
Select a question to review the answer.
Why does Orion Quality Consulting need the Support Plan?
The Support Plan identifies the individual's authorized goals, services, preferences, risks, and support needs. It is generally required to prepare an Implementation Plan and to understand the context for Provider reporting.
Does Orion Quality Consulting receive every category listed on the form?
No. The form identifies categories that may be authorized. The records actually needed depend on the Provider work being completed. You may ask why a particular category is selected.
Does signing allow Orion Quality Consulting to make decisions for the individual?
No. The consent permits information sharing for the stated purpose. Orion Quality Consulting does not make medical decisions, determine eligibility or funding, change authorized services, or replace the individual or Guardian.
Will Orion Quality Consulting communicate directly with the Guardian?
The Provider is normally responsible for communication with individuals, Guardians, and families. Orion Quality Consulting can address questions specifically about its role, consent processing, or information-handling practices.
Will I automatically receive Quarterly Reports or Implementation Plans?
Completed work is primarily provided to the Provider. Ask the Provider how reports are distributed, discussed, or made available under its procedures.
What happens if I decline consent?
Orion Quality Consulting will not proceed with the individual's setup or work that requires access to the information. The Provider should explain how that affects the specific Provider process or assignment.
How can I report information that appears inaccurate?
Contact the Provider first so it can review and correct its source records. Questions about information appearing in Orion Quality Consulting work may also be sent to guardians@orionqualityconsulting.com.
Is the information placed in a public database or used for advertising?
No. The information is used in protected business systems for assigned Provider consulting, reporting, planning, quality assurance, and related operational work. It is not placed in a public database or used for advertising.
Questions and next steps
Direct the question to the right place
The Provider should answer questions about why consent is being requested, which records are needed, and how the Provider manages reports or communication. Orion Quality Consulting can address questions about its role, consent processing, or information-handling practices.
Start with the Provider
Questions about services, requested records, signatures, Guardian authority, report access, or the effect of declining consent.
Consent changes or revocation
Guardian questions or corrections
General information
This page is a plain-language resource. The signed consent form, Provider procedures, and applicable agreements determine the exact authorization and process. This page is not legal advice.
