Orion Quality Consulting
Consulting for Compliance, Operational Clarity, and Business Systems
Founded by Bobby Richards, Orion Quality Consulting helps organizations strengthen compliance, improve internal operations, and build better-managed business systems through practical consulting, Microsoft 365 administration, and scalable workflow support.
Service Areas
Two clear paths based on the work your organization needs most
Orion Quality Consulting supports clients through two primary service areas: Waiver Provider Services and Business Systems & Technology. Each path is designed to address a different type of operational need while maintaining the same level of professionalism, clarity, and follow-through.
Waiver Provider Services
Support for Waiver Providers, Provider Candidates, and organizations seeking stronger compliance systems, documentation quality, training oversight, and operational readiness.
- Provider and Provider Candidate support
- Compliance readiness and documentation systems
- Quality Assurance and audit preparation
- Training, Inservice, and operational support
Business Systems & Technology
Consulting and administrative support for organizations that need stronger Microsoft 365 management, SharePoint development, workflow automation, document systems, and operational infrastructure.
- Microsoft 365 administration and support
- SharePoint intranet and document libraries
- Workflow automation, Forms, and Power Automate
- Operational systems for businesses beyond waiver services
About Orion Quality Consulting
Founded on practical experience, operational discipline, and system-focused Consulting
Founded by Bobby Richards, Orion Quality Consulting was established to help smaller organizations access the kind of compliance support, operational infrastructure, and business system development often associated with much larger companies.
With decades of experience supporting individuals with intellectual and developmental disabilities, small businesses, Waiver Providers, and Microsoft 365 environments, Orion Quality Consulting brings together consulting, operational insight, and technology in a way that helps organizations work more effectively and with greater confidence.
How Orion Quality Consulting Helps
From compliance systems to business infrastructure, the goal is the same: better-managed operations
Compliance and Documentation
Improve documentation quality, readiness, and oversight through consulting that supports operational consistency and stronger internal systems.
Business Systems and Administration
Move beyond scattered files, weak workflows, and improvised administration with Microsoft 365 systems designed to support real business operations.
Planning and Operational Clarity
Whether you are refining strategic direction through SWOT analysis or replacing shared drives with better-managed cloud-based document systems, Orion Quality Consulting helps build a clearer operational foundation.
Beyond Waiver Work
Business Systems & Technology support is not limited to Waiver Providers
Orion Quality Consulting also supports organizations outside of Medicaid Waiver services, including businesses and associations seeking stronger Microsoft 365 administration, SharePoint-based intranet development, document architecture, workflow automation, and more dependable internal systems.
Microsoft 365 & SharePoint
- Microsoft 365 administration and tenant support
- SharePoint intranet design and navigation structure
- Strategic document libraries and permissions planning
- Forms, Lists, and Power Automate workflow support
Operational Use Cases
- Training and compliance tracking systems
- Internal communication and process visibility
- Regional office and document access structure
- Policy organization and case-related workflow support
Next Step
Start with the service path that fits your organization
Whether your organization needs support with compliance systems, Microsoft 365 administration, SharePoint, workflow design, or broader operational structure, Orion Quality Consulting provides a practical place to begin.